Information We Collect

We may collect the following types of personal information:

1. Personal Identification Information: Name, address, phone number, email address, and other contact details.
2. Device Information: Details about the devices you bring in for repair, including make, model, and serial numbers.
3. Payment Information: Credit card numbers, billing addresses, and other payment-related information.
4. Technical Data: IP address, browser type, and device details when you use our website.
5. Customer Feedback: Reviews, survey responses, and other communications.

How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our services.
• Process your transactions and payments.
• Communicate with you about repairs, services, promotions, and updates.
• Improve our products, services, and website.
• Prevent fraud, detect security incidents, and troubleshoot issues.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist us in operating our business, such as payment processors, delivery companies, and marketing platforms.
• Legal Requirements: We may disclose your information if required to do so by law or in response to legal processes, such as subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access, update, or delete the personal information we hold about you.
• Withdraw consent where consent was given for specific data processing activities.
• Opt-out of marketing communications by following the unsubscribe instructions provided in those communications.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can choose to accept or reject cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.